Our review of AGL Energy

AGL Energy is an Australian energy retailer offering electricity and gas plans for residences and businesses in VIC, NSW, SA, and QLD. They offer gas only in WA and they do not operate in TAS, ACT or NT. 

AGL (Australian Gas Light Company) Energy offers a number of plans with low usage and supply rates as well as the option to choose between rates fixing your energy rates for a certain period (up to 24 months) or variable rates that change to follow current market prices. They are the biggest ASX-listed investor in renewable energies. 

AGL Energy also pays feed-in tariffs to customers for energy generated through solar panels and sent back to the grid. In NSW, SA and QLD they offer plans specifically for solar users featuring higher feed-in tariffs.  

AGL Energy Retailer Overview

EstablishedElectricity AvailabilityGas AvailabilitySolar Feed-In PlansCustomer Review Score
2006VIC
QLD
NSW
SA
VIC
QLD
NSW
SA
WA
Yes1.3 / 5 from 1,580 reviews

NOTE: All information and details included in this review about AGL Energy plans, discounts, incentives, usage charges, and fees are only accurate at the time of writing, and may not accurately reflect the rates offered when applying. Actual rates may differ based on your location, electricity and gas use, or eligibility for plans.

AGL Energy plans compared

AGL offers three core residential plans and two business plans including electricity and gas. Their residential plans include a variable-rate plan for called Essentials Saver, a fixed-rate plan called Essentials Plus and a solar plan called Solar Savers. 

Each AGL residential energy plan features:

  • Online account management, usage monitoring and payment
  • Access to the AGL App for account management and payment
  • A 10-day cooling-off period.  

AGL Energy customers also have access to rewards and discounts from partner brands like Myer, David Jones, JB Hi-Fi, Coles and Woolworths. They also offer a range of sign up incentives that vary from state to state.

AGL Available Plans By State

 StateAGL Essentials SaverAGL EssentialsAGL Solar Savers
VICYesYesN/A
NSWYesYesYes
QLDYesYesYes
SAYesYesYes
WA (Gas Only)YesN/AN/A

AGL Energy plan rates VIC

AGL Energy offers two of their core residential energy plans available in Vic, including both gas and electricity services. Their solar plan is not available in VIC. 

We’ve taken a typical energy user from central Melbourne (3000) to show you an example of the costs and rates associated with each AGL Energy plan.

AGL Energy residential plans VIC

 AGL Essentials SaverAGL Essentials
Daily supply charge/day electricity (cents)*97.0199.17
Peak usage charge electricity (cents/kWh)27.9328.56
Off-peak usage charge electricity (cents/kWh)18.1124.10
Shoulder usage charge electricity (cents/kWh)23.57 to 27.93 (seasonal)18.50
Solar feed-in tariff amount (cents/kWh) 1212
Daily supply charge gas (cents/day)**81.7381.73
Daily usage charge gas**1.45 to 2.19 (tiered)1.49 to 2.25 (tiered)
Average yearly usage cost (electricity only 2-3 people)$1,330$1,360

*Citipower flexible pricing time of use 
**AGN central 2

AGL Energy plan fees and charges VIC

Type of FeeCost
Reconnection fee$41.79
Disconnection fee$42.42
Cheque dishonour payment fee$6.50
Direct debit dishonour payment fee$2.30
Payment processing fee0.45%
Over the counter payment fee$2.00
Paper bill fee$1.75
Additional fees and charges may applyN/A

AGL Energy plan rates NSW

AGL Energy NSW offers all of their three core energy plans in NSW, including both electricity and gas services, as well as their solar plan. 

We’ve taken a typical residential energy user from central Sydney (2000) to show you an example of the costs and rates associated with each AGL Energy plan.

AGL Energy residential plans NSW

 AGL ESSENTIals SaverAGL EssentialsAGL Solar Saver
Daily supply charge/day electricity (cents)*89.9686.86103.40

Peak usage charge electricity (cents/kWh)47.2945.66
54.36
Off-peak usage charge electricity (cents/kWh)13.1112.6615.08
Shoulder usage charge electricity (cents/kWh)20.1319.4423.14
Solar feed-in tariff amount (cents/kWh)10.2010.2021
Daily supply charge gas (cents/day)**63.1663.1663.16
Daily usage charge gas**2.31 to 3.02 (tiered)2.31 to 3.02 (tiered)2.31 to 3.02 (tiered)
Average yearly usage cost (electricity only 2-3 people)$1,560$1,510$1,800

*Ausgrid time of use 
**Jemena gas

AGL Energy plan fees and charges NSW

Type of FeeCost
Credit card payment fee0.45%
Payment processing fee0.45%
Late payment$12.73
Disconnection fee $12.24
Disconnection fee for non-payment$175.26
Reconnection fee$12.24
Cheque dishonour fee$6.50
Direct debit dishonour fee$2.30

AGL Energy plan rates SA

There are three choices of AGL’S energy plans in SA, including both electricity and gas services and a plan designed specifically for solar users. 

We’ve taken a typical residential energy user from central Adelaide (5000) to show you an example of the costs and rates associated with each AGL Energy plan.

AGL Energy residential plans SA

 AGL Essentials SaverAGL Essentials PlusAGL Solar Saver
Daily supply charge/day electricity (cents)*77.5280.2389.10
Usage charge electricity (cents/kWh)35.1236.2540.38
Solar feed-in tariff amount (cents/kWh)14.214.218
Daily supply charge gas (cents/day)**72.9677.3N/A
Daily usage charge gas**3.49 to 3.86 (tiered)
3.72 to 4.11 (tiered)N/A
Average yearly usage cost (electricity only 2-3 people)$1,950$1,980$2,250

*SA Power Network single rate 
**AGN South Australia single rate

AGL Energy plan fees and charges SA

 Type of FeeCost
Credit card payment fee0.45%
Paper bill fee$1.75
Payment processing fee0.45%
Late payment fee$12.73
Disconnection fee$11.88
Disconnection fee for non-payment$81.40
Cheque dishonours fee$6.50
Direct debit dishonour fee$2.30
Other fee$2.00

AGL Energy plan rates QLD

AGL Energy has three core energy plans in QLD, including both electricity and gas along with a plan designed specifically for solar users. 

We’ve taken a typical residential energy user from central Brisbane (4000) to show you an example of the costs and rates associated with each AGL Energy plan.

AGL Energy residential plans QLD

 AGL Essentials SaverAGL Essentials Plus AGL Solar Saver
Daily supply charge/day electricity (cents)*93.9099.23106.70
Usage charge electricity (cents/kWh)22.5824.2025.66
Solar feed-in tariff amount (cents/kWh)8.68.617
Daily supply charge gas (cents/day)**74.9174.91N/A
Daily usage charge gas**4.394.55N/A
Average yearly usage cost (electricity only 2-3 people)$1,450$1,510$1,650

*Energex single rate 
**AGN Brisbane single rate

AGL Energy plan fees and charges QLD

Type of FeeCost
Connection fee$12.10
Credit card payment fee0.45%
Paper bill fee$1.75
Late payment fee$12.73
Disconnection fee$12.10
Disconnection fee for non-payment$80.30
Reconnection fee$80.30
Cheque dishonour fee$6.50
Direct debit dishonour fee$2.30
Other fee$2.00

AGL Energy plan rates WA

AGL Energy has two core plans in WA including the discounted AGL Savers and fixed-rate AGL Set & Forget. AGL Energy does not offer electricity services in WA. 

We’ve taken a typical residential energy user from central Perth (6000) to show you an example of the costs and rates associated with each AGL Energy plan.

AGL Energy residential plans WA


AGL Savers (Gas Only)AGL Set & Forget (Gas Only)
Daily supply charge gas (cents/day)*19.9719.97
Daily usage charge gas*13.169 to 15.16913.684 to 15.169
Average yearly usage cost (electricity only 2-3 people)**$478$460

*ACTO single rate 
**Average yearly usage cost estimate based on 11/MJ day usage

AGL Energy plan fees and charges WA

Type of FeeCost
Account service fee6.78 cents per day
Special read fee$14.25
Dishonoured cheque fee$6.50
Merchant service fee0.45%
Over the counter payment$2.00
Paper bill fee$1.75

Summary of AGL Energy plans

AGL Energy is Australia’s oldest energy provider offering a range of plans for both commercial and residential users in Australia. This includes gas and electricity in NSW, Vic, QLD and SA, and gas only in WA. They give you the option to choose between fixed usage rates for 12 to 24 months, or variable rates that change with the market. 

They also offer plans designed specifically for solar users that have higher than usual feed-in tariffs. They have a low Product Review score of 1.3/5.

AGL Energy FAQs

Can I get AGL Energy electricity and gas in my state?


If you’re in SA, VIC, QLD or NSW you can get both electricity and gas services from AGL Energy. If you’re in WA you can only get gas.

Does AGL Energy offer business energy plans?


Yes. AGL Energy offers energy plans tailored to both small and medium-sized businesses, and large corporates.

Does AGL Energy buy solar from its customers?


Yes. AGL Energy offers retailer-funded feed-in tariffs. However, these plans will vary between states and plans so you should always confirm with AGL Energy on the feed-in tariff amount before switching plans.

How do I switch to AGL Energy?


To switch to AGL Energy simply visit their website, choose a plan and enter your details. The switch can be completed online.