When you can change retailers
Comparing energy plans
Cost of switching
Energy provider reviews
Compare energy retailers in Australia
Comparing energy retailers in Australia is the fastest and easiest way to find the best available electricity and gas plans in your area. You can quickly compare energy retailers across Australia by using our energy comparison tool. Simply enter some basic details and our comparison tool will reveal:
- The cheapest energy plans
- Available discounts on energy plans
- Estimated costs of electricity plans in Australia
If you want the quickest and easiest way to find the best deal on energy for you or your family, you can select from a range of amazing deals in minutes using our comparison tool.
When can you change energy retailers?
Switching energy retailers is often a simple process - you can compare plans and contact your new energy provider to request the change. However, you may not be able to change your provider if you are renting and utilities are included in your rental payments.
Find out if you can switch energy retailers
Each state in Australia handles energy differently, with various distributors for both electricity and gas. However, in general, residents in the following Australian regions can choose both their electricity and gas suppliers:
- Australian Capital Territory (ACT)
- New South Wales (NSW)
- South Australia (SA)
- South-East Queensland (QLD)
- Victoria (VIC)
You can select from the list of states above to learn more about the cheapest energy plans for each Australian state.
Australian states where you cannot change energy retailers
Residents in the states and territories below cannot change their electricity retailer due to current regulations:
- Residents outside of South-East Queensland
- Western Australian Residents who live outside the South West Interconnected System
- Northern Territory residents
- Tasmania - If you are living in Tasmania (TAS), you may be able to choose your gas supplier.
Top 6 reasons Australians switch energy retailers
Why change energy providers? There are many benefits for those who switch energy providers at the right time.
- Finding a better price - compare electricity retailers to find the best deals and make incredible savings.
- Moving property - if you are moving house, either purchasing a home or changing rental properties, you can use this opportunity to find a new retailer who best suits your needs.
- Consolidating bills and utility suppliers - It’s easier to track bills if there’s less of them floating around. Streamlining your supplier for power and gas is an excellent option for those who struggle to keep on top of invoices.
- Ethical reasons - many retailers will have their own ways of acquiring electricity and gas, and you may be able to align yourself with a retailer who provides green energy, allowing you to lower your carbon footprint.
- Taking advantage of solar electricity rebates - if you live in a state which allows you to make good use of solar panels, you may be eligible for solar energy rebates. Compare energy retailers to see which companies offer these deals.
- Finding a plan with a flexible contract - many Australians choose to switch providers due to the exit fees or penalties of their existing contract.
You may be able to save even more money by combining your gas and electricity accounts with the same energy retailer.
Why every Australian should compare energy plan prices
Every Australian should compare energy plans to see if they are receiving the best prices and are using the most suitable plan available. Below, we’ll explain why changing energy plans can save you money and keep you safe from debt, as we examine the latest data for:
- Energy consumption
- Energy production by source
- Consumer energy debt
According to the final data report released by the Australian Government’s Department of the Environment and Energy, electricity use and gas use have shown a steady increase both annually and in the past decade.
Electricity and Gas Consumption Increase (Annual and 10-Year Growth)
|Share of total energy use||Annual growth||10-year Increase|
However, the report also indicates that energy produced through Oil and NGL (Natural Gas Liquids) has steadily decreased, while production through Renewables has increased. Energy produced through Oil and NGL is now almost equal in its total share of the production market as through Renewable sources.
Energy Production by Source (Annual and 10-Year Growth)
|Share of total energy sources||Annual Growth||10-year change|
|Oil and NGL||3.1%||-4.2%||-6.3%|
By itself, this data may not indicate much excitement in the energy market for consumers, however the latest information released by the Department of Industry, Science, Energy and Resources reveals two crucial points:
- Australia has the highest uptake of solar globally - more than one in five homes (21%) now includes some form of rooftop solar PV (photovoltaic) panel system.
- As of 31 January 2020, more than 2.31 million rooftop solar power systems have been installed across Australia.
What does this mean? For a start, it means Australian’s now have more options than ever before in choosing their electricity provider and selecting a plan unique to their needs. It also means that Australian’s are better positioned than any other country in the world to lower their energy bill by using solar.
Solar PV systems convert sunlight into electricity. It is a form of clean, renewable energy, and consumers can ‘sell’ their generated electricity (feed-in payments) or store the electricity for personal use.
The final piece of data we’ll cover below is a concern for thousands of Australians all across the country: energy debt and forced disconnections. A forced disconnection occurs when a consumer cannot pay an energy retailer the amount they owe for their energy bill, and the retailer is forced to disconnect power to a residence.
- In Q1 and Q2 of 2019, there were a total of 20,475 disconnections for an energy debt of less than $1,500. This is an easily avoidable situation by switching to a suitable energy retailer that can offer an energy plan to suit your budget.
If you would like additional assistance on budgeting for your energy bill, you can learn about how to create a simple and effective budget plan in less than a few hours. Simply visit our Budget Planner Guide and follow the steps to receive your 100% free and easy-to-use budget spreadsheet.
The Australian Government Department of the Environment and Energy was merged with the Department of Agriculture as of 1 February 2020. The new department responsible for future energy statistical reports is now the Department of Agriculture, Water and the Environment.
How we make it simple to compare electricity providers and plans
Comparing electricity plans from energy retailers in Australia should be simple. However, the energy market in Australia is currently deregulated. This means that energy retailers can set the prices for customers however they choose; in a regulated market, the cost of energy would be set at a fixed price for all customers.
There are benefits and drawbacks to both regulated and deregulated energy markets, and Australia - which boasts excellent potential for new, renewable forms of energy such as solar - is a prime example of how difficult it can be to draw the line between the two.
The three main concerns for customers in a deregulated energy market are:
- Energy retailers can set prices as they choose
- Energy retailers can change prices at any time
- Energy retailers are not required to be completely transparent in their offers
Customers searching for the lowest prices on energy in Australia will struggle to find a completely impartial and beneficial comparison tool on an individual retailer’s website. This isn’t to say energy retailers are untrustworthy, simply that they operate a business and are not required to offer customers the best offers tailored for their individual situation and energy requirements.
How do the DMO and VDO work?
From 1 July 2019, energy companies in NSW, SE-QLD, and SA were required to make a Default Market Offer (DMO) available to residential customers and small-business owners. At the same time, the Victorian Government introduced the Victorian Default Offer (VDO).
Both of these introductions now place a cap on amount energy retailers can charge their customers throughout the year. However, the VDO requires energy retailers to be fully transparent with their offering (such as informing customers if they are able to switch to a better plan) while the DMO requires all energy plans with discounts to provide a comparison figure against the DMO cap.
What is the solution?
The simple solution to this problem is to use an impartial and accurate energy comparison tool. Our mission is to help you find the best deals, cheapest energy plans, and most suitable options for you as an individual - it’s that simple.
To do this, we:
- Independently research and conduct expert energy retailer reviews
- Understand exactly what each retailer in every state of Australia offers
- Understand each retailer’s energy plans and pricing
- Use this information to present a selection of the cheapest offers from a wide range of energy retailers, and in as much detail as possible
This gives you, the customer, the freedom to choose and select the energy plan you feel is best for your living situation and energy use requirements.
No hidden costs, no hidden fees, and no hidden agenda - our only goal is to demystify the deregulated energy market in Australia and provide you with the information you need to decide what is best for you.
How to use the energy retailer comparison tool
We want to make comparing electricity plans as simple as possible. To do so, you first need to enter in some basic information into the energy retailer comparison tool so we can tailor our results to suit your needs. Below is how to do this in 10 easy steps:
- Enter the postcode for your residence - this allows us to only display retailers who service your area.
- Select if you want to compare electricity plans, gas plans, or a combined plan - this allows us to only display retailers who provide the type of energy you wish to see prices for.
- Select either residential or business energy plans - some retailers offer different prices for residential customers and business customers, and some may only provide one type of plan.
- Select if you have a solar panel installed on your property - this allows us to display options which include solar rebates and feed-in tariffs.
- Select whether you have life-support systems operating on the property - this ensures energy retailers take this vital access to energy into consideration when switching plans or retailers.
- Select whether you are moving into a new property, or changing plans at an existing property.
- If you are not moving to a new property, you can enter your existing meter type, energy usage details, and electricity bill amount for a side-by-side comparison result. This is optional, and not including these details will simply display the cheapest plans.
- For greater accuracy and personalised results, you can enter any energy concession rebate amounts (GST inclusive) as shown on your most recent bill. This is also optional.
- Once you have reviewed your details, you can continue to the results page.
- We will display a list of the cheapest energy retailers who service your area, based on the details you have provided.
The more information you can enter about your current electricity and gas plan, the more accurate your results will be.
How quickly can you switch energy retailers?
You can switch energy providers whenever you choose! If you decide to change energy retailers, you can generally have your electricity and gas switched overnight. However, it’s often best to consider a time of three months when comparing energy retailers.
Three months is often the period of time energy distributors will read your individual electricity meters, which gives you enough time to accurately determine your current usage costs and start comparing various deals and plans for energy retailers.
The majority of electricity retailers across Australia will allow you to both cancel and sign-up to a plan using their website and online customer portal.
The cost of switching energy retailers
It costs nothing to compare a range of energy providers using the Money.com.au Energy Comparison Tool. However, when changing energy providers, you will need to ensure that you account for any early exit fees or penalties for cancelling your current plan early.
You can contact your current electricity supplier for more information about any restrictions or penalties that may apply to cancelling your existing plan early.
Before deciding to switch energy suppliers, it’s worthwhile reviewing your existing agreement and its terms and conditions.
Changing or cancelling your new energy plan
After you’ve signed up for a new energy retailer, you will have what is called a ‘cooling off period’. This is a period of time - usually around 10 business days - in which you are free to cancel the agreement should you change your mind.
To do so, simply contact your retailer within this period to cancel your plan.
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Checklist for changing energy retailers
- Check the exit fees on your current plan
- Review your current rate and any discounts
- Ensure you have repaid outstanding bills
- Determine your energy requirements
- Compare a range of energy plans
- Compare the best energy plans with your current plan
- Confirm the switch once you’ve found the right plan
- Cancel direct debit payments to your old provider
- Keep note of your new billing cycle
Comparing energy retailers in Australia is the easiest way to find an affordable plan for electricity and gas. Retailers are always offering new deals, discounts, and rates to their customers, and our impartial and independent reviews and comparison tool will show you the latest prices for energy in your area.
If you think that you’re overpaying for electricity or gas, you can use our free comparison tool to instantly compare offers for your state. Once you’ve chosen the best energy plan for your situation, we’ll be happy to guide you through the steps for making the switch as quickly and easily as possible.
Compare Energy Retailers in Australia FAQ
How can I compare electricity and gas prices in Australia?
To quickly and easily compare energy retailers in Australia, you can use an impartial energy retailer comparison tool. This will allow you to compare prices and plans for electricity, gas, or a combination of both. Using a tool which allows you to filter results by your location will allow you to compare energy plans available in your area.
Which is the cheapest energy retailer in Australia?
The cheapest energy retailer in Australia will vary depending on which Australian state you live in, and your energy usage requirements. Some energy retailers will provide cheaper options than others if you use solar panels at your residence, or if you choose to combine both your electricity and gas plans with a single retailer.
Which energy retailer has the best customer service?
High-quality customer service is an important consideration when switching energy retailers. You can see how the customer service of each energy retailer in Australia compares with other retailers by visiting our Energy Retailer Review section and learning more about how each retailer operates.
What is the difference between electricity supply charges and usage charges?
Supply charges (also called a fixed or service charge) are the cost to transport energy to your property and stay connected to the network. Usage charges are the price you’re charged for the amount of energy you use.