Our review of Energy Locals

Energy Locals is an Australian-owned energy retailer offering electricity plans for residential customers and businesses in VIC, NSW, SA, QLD and ACT. They do not offer gas services and they do not operate in WA, TAS or NT. 

All energy provided by Energy Locals is charged at wholesale rates thanks to their unique monthly membership charging. 

Energy Locals carbon-offset 100% of its customers’ power usage, and were named by Finder as Australia’s Green Energy Retailer of the Year for 2020. The energy retailer also pays feed-in tariffs to customers for energy generated through solar panels and sent back to the grid.  

Energy Locals Retailer Overview

EstablishedElectricity AvailabilityGas AvailabilitySolar Feed-In PlansCustomer Review Score
2006VIC
QLD
NSW
SA
ACT
N/AYes4.0 / 5 from 198 reviews

NOTE: All information and details included in this review about Energy Locals plans, discounts, incentives, usage charges, and fees are only accurate at the time of writing, and may not accurately reflect the rates offered when applying. Actual rates may differ based on your location, electricity and gas use, or eligibility for plans.

Energy Locals plans compared

Energy Locals offer two simple plans. These include:

  • Online Saver: Which features online service only (self serve via portal, email, chat), an $84/year on-time payment bonus and a $17.99 monthly membership fee ($10.99 when you pay on time) 
  • Local Saver: Which features phone, email and chat service, fee-free home move, no credit card fees and a $15.99/month membership fee 

Each Energy Locals residential energy plan also features:

  • A 10-day cooling-off period 
  • Flexible payment options
  • 100% carbon-offset energy usage 
  • No exit fees or lock-ins 
  • 100% Australian-based service 

All electricity provided by Energy Locals is charged to customers at the distributor’s wholesale rates. Instead of marking up the energy they provide, Energy Locals charge a small monthly membership fee, which is included in daily supply rates. Energy Locals say this allows for greater transparency with pricing.

Energy Locals Available Plans By State

StateOnline SaverLocal Saver
VICYesYes
NSWYes
Yes
QLDYes
Yes
SAYes
Yes
ACTYes
Yes

Energy Locals plan rates VIC

Energy Locals offers both their Online Saver and Local Saver electricity plans in Vic. We’ve taken a typical energy user from central Melbourne (3000) to show you an example of the costs and rates associated with each Energy Locals plan.

Energy Locals residential plans VIC


Online SaverLocal Saver
Compared to Victorian Default Offer4% less4% less
Membership fee$17.99/month$15.99/month
Daily supply charge/day electricity (cents)*105.5051.50
Peak usage charge electricity (cents/kWh)31.0031.00
Off-peak usage charge electricity (cents/kWh)20.0020.00
Shoulder usage charge electricity (cents/kWh)26.0026.00
Solar feed-in tariff amount (cents/kWh)12.0012.00
Average yearly usage cost (electricity only 2-3 people)$1,390$1,470

*Citipower time of use

Energy Locals plan fees and charges VIC

Type of FeeCost
Paper bills$2.00 per bill
Dishonoured payment fee$16.00
Credit and debit card payment fee1% of payment amount
Additional FeesN/A

Energy Locals plan rates NSW

Energy Locals offers both their Online Saver and Local Saver electricity plans in NSW. We’ve taken a typical residential energy user from central Sydney (2000) to show you an example of the costs and rates associated with each Energy Locals plan. 

Energy Locals residential plans NSW


Online SaverLocal Saver
Compared to NSW reference price9% less6% less
Membership fee$17.99/month
($10.99 when you pay on time)
$15.99/month
Daily supply charge/day electricity (cents)*120.00120.00
Peak usage charge electricity (cents/kWh)40.5040.50
Off-peak usage charge electricity (cents/kWh)20.5020.50
Shoulder usage charge electricity (cents/kWh)18.5018.50
Solar feed-in tariff amount (cents/kWh)11.0011.00
Average yearly usage cost (electricity only 2-3 people)$1,630N/A

*Ausgrid time of use

Energy Locals plan fees and charges NSW

Type of FeeCost
Paper bills$2.00 per bill
Dishonoured payment fee$16.00
Credit and debit card payment fee*1% of payment amount
Late Payment fee**$16.00

* Late payment fees do not apply to Online Saver plan. 
**Credit card fees do not apply to Local Saver plan.

Energy Locals plan rates SA

Energy Locals offers both their Online Saver and Local Saver electricity plans in SA. We’ve taken a typical residential energy user from central Adelaide (5000) to show you an example of the costs and rates associated with each Energy Locals plan.  

Energy Locals residential plans SA


Online SaverLocal Saver
Compared to SA reference price4% less5% less
Membership fee$17.99/month
$15.99/month
Daily supply charge/day electricity (cents)*125.0070.50
Usage rate first 10.96 kWh/day (cents/kWh)35.0035.00
Usage rate remaining (cents/kWh)35.5035.50
Solar feed-in tariff amount (cents/kWh)15.5016.00
Average yearly usage cost (electricity only 2-3 people)$1,940$2,140

*SA Power Networks single rate tariff

Energy Locals plan fees and charges SA

Type of FeeCost
Paper bills$2.00 per bill
Dishonoured payment fee$16.00
Credit and debit card payment fee*1% of payment amount
Late Payment fee**$16.00

* Late payment fees do not apply to Online Saver plan. 
**Credit card fees do not apply to Local Saver plan.

Energy Locals plan rates QLD

Energy Locals offers both their Online Saver and Local Saver electricity plans in QLD. We’ve taken a typical residential energy user from central Brisbane (4000) to show you an example of the costs and rates associated with each Energy Locals plan. 

Energy Locals residential plans QLD


Online SaverLocal Saver
Compared to QLD reference price4% less1% less
Membership fee$17.99/month
$15.99/month
Daily supply charge/day electricity (cents)*120.0048.00
Peak usage charge electricity (cents/kWh)31.5033.00
Off-peak usage charge electricity (cents/kWh)20.0021.50
Shoulder usage charge electricity (cents/kWh)21.5023.00
Solar feed-in tariff amount (cents/kWh)10.0016.00
Average yearly usage cost (electricity only 2-3 people)$1,500$1,590

*Energex time of use

Energy Locals plan fees and charges QLD

Type of FeeCost
Paper bills$2.00 per bill
Dishonoured payment fee$16.00
Credit and debit card payment fee*1% of payment amount
Late Payment fee**$16.00

* Late payment fees do not apply to Online Saver plan. 
**Credit card fees do not apply to Local Saver plan.

Energy Locals plan rates ACT

Energy Locals offers both their Online Saver and Local Saver electricity plans in ACT. We’ve taken a typical residential energy user from central Canberra (2600) to show you an example of the costs and rates associated with each Energy Locals plan. 

Energy Locals residential plans ACT


Online SaverLocal Saver
Compared to ACT Standing Offer12% less12% less
Membership fee$17.99/month
$15.99/month
Daily supply charge/day electricity (cents)*103.0049.50
Peak usage charge electricity (cents/kWh)28.5031.50
Off-peak usage charge electricity (cents/kWh)16.5019.50
Shoulder usage charge electricity (cents/kWh)20.0023.00
Solar feed-in tariff amount (cents/kWh)10.0016.00 for first 10kWh exported/day 10.00 thereafter
Average yearly usage cost (electricity only 2-3 people)$1,680$1,870

*Energex time of use

Energy Locals plan fees and charges ACT

Type of FeeCost
Paper bills$2.00 per bill
Dishonoured payment fee$16.00
Credit and debit card payment fee*1% of payment amount
Late Payment fee**$16.00

* Late payment fees do not apply to Online Saver plan. 
**Credit card fees do not apply to Local Saver plan.

Summary of Energy Locals plans

Energy Locals is an Australian-owned energy retailer which offers electricity services in SA, VIC, QLD, ACT and NSW. They offer two plans including Saver Online, which features online service (email, chat & online self-service portal), and Saver Local which features phone, email and chat service. 

All energy provided by Energy Locals is charged at wholesale rates. Instead of making money using a mark-up on rates, they charge a small monthly membership fee, which is added to daily supply charges. This allows them to offer more transparent pricing. 

Energy Locals carbon offset 100% of the energy provided to customers, and was recently recognised as Australia’s Best Green Energy Retailer by Finder. They have a 100% Australian support team and an excellent Product Review score of 4 out of 5.

Energy Locals Review FAQ

Can I get Energy Locals electricity and gas in my state?


If you’re in SA, VIC, QLD, ACT or NSW you can get electricity with Energy Locals. Energy Locals does not offer gas services and they do not operate in NT, TAS or WA.

Does Energy Locals offer business energy plans?


Yes. Energy Locals offers energy plans tailored to both small and medium-sized businesses, and large corporates.

Does Energy Locals buy solar from its customers?


Yes. Energy Locals offers retailer-funded feed-in tariffs. However, these plans will vary between states and plans so you should always confirm with Energy Locals on the feed-in tariff amount before switching plans.

How do I switch to Energy Locals?


To switch to Energy Locals simply visit their website, choose a plan and enter your details. The switch can be completed online.