Our review of LPE

LPE (Locality Planning Energy) is an Australian owned and operated energy retailer that offers electricity plans for residential customers and businesses in QLD only, including greater Brisbane, the Gold Coast and the Sunshine Coast. They do not offer gas plans. 

LPE has a very simple offering, underpinned by low rates, friendly Australian-based customer service and simple plans with no lock-in contracts. They also pay feed-in tariffs to customers for energy generated through solar panels and sent back to the grid. 

LPE Energy Retailer Overview

EstablishedElectricity AvailabilityGas AvailabilitySolar Feed-In PlansCustomer Review Score
N/AQLDN/AYes3.6 / 5 from 67 reviews

NOTE: All information and details included in this review about LPE plans, discounts, incentives, usage charges, and fees are only accurate at the time of writing, and may not accurately reflect the rates offered when applying. Actual rates may differ based on your location, electricity and gas use, or eligibility for plans.

LPE Energy plans compared

LPE Energy only has one residential electricity plan, and only operate in QLD. They also offer a business electricity plan featuring a low, upfront commercial rate. LPE’s residential plan (Mates Rates) features:

  • A low single rate tariff as standard
  • Controlled load, time of use and solar feed-in tariffs available
  • No-lock in contracts
  • Flexible payment options
  • Bills via email
  • Online account management
  • Only one business day notice required to set up electricity when moving house  

The energy retailer also offers solar installation of their own solar system, which uses tier 1 photovoltaic panels (Solar PV) panels and offers industry-leading peak efficiency of 97.5%.

LPE Available Plans By State

StateMates Rates

LPE residential plans compared QLD

LPE offers its Mates Rates electricity plan in QLD. The plan includes an incentive where if you refer a friend and they sign up you receive $30 towards your electricity bill. We’ve taken a typical energy user from central Brisbane (4000) to show you an example of the costs and rates associated with each LPE plan including both single, and time of use rates.

LPE residential plan rates QLD

single rate 
single rate with solartime of use time of use with solar
Compared to QLD reference price 18% less 
N/A14% lessN/A
Daily supply charge/day electricity (cents)*112.50120.20112.50120.20
Single rate usage charge electricity (cents/kWh)18.9618.96N/AN/A
Peak usage charge electricity (cents/kWh)N/A
N/A24.48 (Mon-Fri only) 24.48 (Mon-Fri only) 
Off-peak usage charge electricity (cents/kWh)N/A
N/A14.77 14.77 
Shoulder usage charge electricity (cents/kWh)N/A
Solar feed-in tariff amount (cents/kWh)N/A
Average yearly usage cost (electricity only 2-3 people)$1,340


LPE plan fees and charges QLD

Type of feeCost
Move-in / new connection fee $13.20
Credit card payment fee 1.1%
Paper bill fee  $1.93
Late payment fee $14.00
Disconnection fee for moving out of the premises  $13.20
Disconnection fee for non-payment$50.00
Reconnection fee  $50.00
Direct debit dishonour fee $8.80
Additional fees N/A

Summary of LPE electricity plans

LPE is an Australian-owned energy provider offering electricity plans in QLD. They offer one plan called Mates Rates that can be customised to suit each customer’s individual energy needs and preferences. 

The energy retailer state that their single upfront rate is the best and least confusing on the market in QLD. Another point of difference for LPE is their Australia-based call service and a guarantee that any customer service call will be answered in 30 seconds. 

LPE is a low-cost provider with no lock-in contracts and simple low rates. They have a good Product Review score of 3.6/5.

LPE energy retailer FAQ

Can I get LPE electricity and gas in my state?

If you’re in QLD, you may be able to get electricity from LPE - they service greater Brisbane, the Gold Coast & the Sunshine Coast. They do not offer gas plans and they do not operate in VIC, NSW, TAS, SA, ACT, WA or NT.

Does LPE offer business energy plans?

Yes. LPE offers energy plans tailored to small businesses.

Does LPE buy solar from its customers?

Yes. LPE offers retailer-funded feed-in tariffs. However, these plans will vary between states and plans so you should always confirm with LPE on the feed-in tariff amount before switching plans.

How do I switch to LPE?

To switch to LPE simply visit their website, choose a plan and enter your details. The switch can be completed online.