Our review of Sumo Energy

Sumo is an Australian owned energy retailer that offers electricity and gas plans for residential customers and businesses in VIC and NSW. They do not operate in SA, NT, ACT, WA, QLD or TAS currently, but they are planning to expand into QLD in the near future. 

Sumo’s point of difference is that they’re a one-stop-shop for home services - they offer internet and home phone as well as electricity and gas services. Customers who bundle electricity, gas and internet services could receive discounts of up to $520 over two years. 

The energy retailer also pays feed-in tariffs to customers for energy generated through solar panels and sent back to the grid. 

Sumo Retailer Overview

EstablishedElectricity AvailabilityGas AvailabilitySolar Feed-In PlansCustomer Review Score
2015VIC
NSW
VIC
NSW
Yes3.0 / 5 from 664 reviews

NOTE: All information and details included in this review about Sumo energy plans, discounts, incentives, usage charges, and fees are only accurate at the time of writing, and may not accurately reflect the rates offered when applying. Actual rates may differ based on your location, electricity and gas use, or eligibility for plans.

Sumo energy plans compared

Sumo has three core residential plans available in both VIC and NSW. These include:

  • SumoSAVER: Bundle electricity, gas and internet with this plan to receive up to $520 in credits over two years.
  • SumoASSURE: Nothing fancy, just simple, low rates. Direct debit only, bills and other communications via email.
  • SumoSELECT: Pay on time discounts included.

Each Sumo residential plan also features:

  • No late payment fees 
  • No lock-in contracts
  • No exit fees
  • A 10-day cooling-off period  

No matter how many services you have with Sumo, you’ll always have a single point of contact to manage your account.

Sumo Available Energy Plans By State

StateSumoSaverSumoAssureSumoSelect
VICYesYesYes
NSWYesYesYes

Sumo energy plan rates VIC

Sumo offers all three of its core residential energy plans in VIC, including both gas and electricity services. We’ve taken a typical energy user from central Melbourne (3000) to show you an example of the costs and rates associated with each Sumo energy plan.

Sumo residential energy plans VIC


SumoSaverSumoAssureSumoSelect
Daily supply charge/day electricity (cents)* 121.0094.60114.07
Peak usage charge electricity (cents/kWh)30.8030.8038.83
Off-peak usage charge electricity (cents/kWh)19.8016.5021.89
Solar feed-in tariff amount (cents/kWh)12.0012.0012.00
Daily supply charge gas (cents/day)**82.5078.1082.50
Daily usage charge gas (cents/MJ)**1.76 to 2.531.68 to 2.371.76 to 2.53
Average yearly usage cost (electricity only 2-3 people)$1,500$1,380$1,640

*Citipower three rate 
**Australian Gas Network

Sumo plan fees and charges VIC

Type of feeCost
Credit card payment processing fee0.70% of payment amount
Direct-debit dishonour fee$2.75
Posted paper bill fee$3.10
Over-the-counter bill payment (Australia Post)$2.00
Other feesN/A

Sumo energy plan rates NSW

Sumo offers all three of its core residential energy plans in NSW, including both gas and electricity services. We’ve taken a typical energy user from central Sydney (2000) to show you an example of the costs and rates associated with each energy Sumo plan.

Sumo residential energy plans NSW


SumoSaverSumoAssureSumoSelect
Compared to NSW reference price10% lower12% lower15% lower (if you always pay on time)
Daily supply charge/day electricity (cents)*99.00113.30114.40
Peak usage charge electricity (cents/kWh)41.8039.6042.02
Off-peak usage charge electricity (cents/kWh)19.2517.3817.49
Shoulder usage charge electricity (cents/kWh)21.4520.0221.78
Solar feed-in tariff amount (cents/kWh)11.111.111.1
Daily supply charge gas (cents/day)**77.0071.5082.50
Daily usage charge gas (cents/MJ)**1.98 to 3.631.93 to 3.302.20 to 3.96
Average yearly usage cost (electricity only 2-3 people)$1,640N/A$1,460

*Ausgrid 
*Jemena Coastal

Sumo plan fees and charges NSW

Type of FeeCost
Credit card payment fee$12.24
Move-in / new connection fee $12.24
Dishonoured payment fee$2.75
Additional fees may applyN/A

Summary of Sumo plans

Sumo is an Australian-owned energy provider founded in 2015 offering gas and electricity plans in both VIC and NSW. They are planning to expand into Queensland soon. They offer three plans in both NSW & VIC including:

  • SumoSAVER: Includes discounts if customers bundle electricity and gas with Internet 
  • SumoASSURE: Doesn’t feature incentives - just low rates. Direct debit payment only
  • SumoSELECT: Features generous pay on time discounts

Sumo is a low-cost provider with no lock-in contracts and no exit fees. They also don’t charge disconnection fees, which is very rare among Australian energy retailers. 

Sumo does not have green energy options, so they may not be the retailer of choice for environmentally conscious customers. They have a good Product Review score of 3.0/5.

Sumo Energy FAQ

Can I get Sumo electricity and gas in my state?


If you’re in VIC or NSW, you can get both electricity and gas services from Sumo. Sumo does not operate in TAS, NT, ACT, WA, SA or QLD. They are planning to expand into QLD soon.

Does Sumo offer business energy plans?


Yes. Sumo offers energy plans tailored to both small and medium-sized businesses, and large corporates.

Does Sumo buy solar from its customers?


Yes. Sumo offers retailer-funded feed-in tariffs. However, these plans will vary between states and plans so you should always confirm with Sumo on the feed-in tariff amount before switching plans.

How do I switch to Sumo?


To switch to Sumo simply visit their website, choose a plan and enter your details. The switch can be completed online.