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ARE AUSSIES STRUGGLING TO PAY THEIR BILLS?

A Money Study, June 2023

What financial challenges are Australians facing this year?

About the study

Money surveyed 1,005 Australians to gauge how many Aussies have been struggling to pay expenses and meet payment deadlines.

The study also sought to find out what financial decisions Australians have been making to alleviate financial stress. Respondents were asked to select the following decisions they have had to make in the last 12 months:

The pool of survey respondents matches the age and geographical spread of the Australian population. 

Have Australians struggled to pay expenses over the past 12 months?

Money asked survey respondents if they have been struggling to pay their expenses in the last 12 months. The survey aimed to investigate the number of Australians who have struggled to pay all their expenses, those who have paid some expenses late, those who have found making payments challenging but have paid all their expenses, and those who have not struggled at all.

Money found that almost two-thirds (63%) of survey respondents have found making payments challenging over the last 12 months. Specifically:

  • 11% have struggled and haven’t been able to pay all their expenses
  • 17% have struggled and paid some expenses late
  • 35% have found making payments challenging but have paid all their expenses

37% of respondents reported that they had not struggled to pay their expenses over the last 12 months.

In the past 12 months, have you been struggling to pay your expenses?

In the past 12 months, have you been struggling to pay your expenses?

Similar proportions of respondents across the states have struggled to pay expenses in the last 12 months. Respondents in NSW are most likely to struggle to pay expenses with 66% stating so. This compares with:

  • 63% of Queenslanders
  • 62% of Victorians
  • 61% of West Australians
  • 55% of South Australians

Queenslanders are most likely to have failed to pay all their expenses in the last 12 months at 15%. This is followed by NSW respondents (13%) and an equal percentage of Victorian, SA and WA respondents (8%).

The survey found that respondents in NSW were most likely to have paid some expenses late (19%). This is followed by 17% of Victorians and West Australians, 15% of Queenslanders and 11% of South Australians.

Victorians were most likely to find making payments challenging but still managed to pay all their expenses (37%). This compares with 36% of SA and WA respondents, 34% of NSW respondents and 33% of Queenslanders.

Almost half (45%) of South Australians hadn’t struggled to pay their expenses. This is followed by respondents in WA and Victoria (39%), Queensland (39%) and NSW (34%).

In the past 12 months, have you been struggling to pay your expenses? By state

In the past 12 months, have you been struggling to pay your expenses? By State.

Older respondents are least likely to have struggled paying expenses in the last 12 months with almost half (49%) of respondents over 50 stating so. This compares with 31% of 31-50-year-olds and 27% of 18-30-year-olds.

Respondents aged 31-50 are most likely to have not paid all their expenses, at 16%. This compares with 13% of 18-30-year-olds and just 6% of those over 50.

Younger respondents were most likely to have paid some expenses late. Specifically:

  • 22% of 18-30-year-olds
  • 21% of 31-50-year-olds
  • 10% of over 50

Despite finding payments challenging to meet, 37% of 18-30-year-olds were able to meet all their expenses. This compares with:

  • 35% of over 50
  • 33% of 31-50-year-olds

In the past 12 months, have you been struggling to pay your expenses? By age

In the past 12 months, have you been struggling to pay your expenses? By age.

What financial decisions have Aussies made to alleviate financial stress in the last 12 months?

With almost two-thirds of Australians struggling to pay expenses in the last 12 months, 78% of Aussies have chosen to make some or multiple financial decisions to help relieve financial stress.

This includes consolidating their debts into a lower-interest loan, switching energy/gas/phone providers, switching insurance providers, and following a budget or tracking their spending. 22% of respondents did not choose to do any of the above.

Money found a large percentage of Aussies chose to follow a budget track their spending, at 58%.

This is followed by:

25%

Who chose to switch their energy/gas/phone providers to save on bills.

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23%

Who chose to switch insurance providers to reduce their insurance premiums.

Coins stacked 1 svg

9%

Who chose to consolidate their debts into a lower-interest loan (such as into their mortgage or debt-consolidation loan or put their credit card debt into a lower-rate credit card).

In the past 12 months, which of the following financial decisions have you made?

In the past 12 months, which of the following financial decisions have you made?

Invoice Finance

Across the states, NSW respondents were most likely to have made multiple financial decisions in the past 12 months to alleviate financial stress with only 20% stating that they did not choose to make any of the financial decisions listed by Money. This compares with:

  • 21% of Victorians

  • 21% of South Australians

  • 22% of Queenslanders

  • 31% of West Australians

Respondents across all States were most likely to have followed a budget or tracked their spending. Specifically:

  • 60% of Queenslanders

  • 60% of South Australians

  • 58% of NSW respondents

  • 57% of Victorians

  • 50% of West Australians

Victorians were most likely to switch energy, gas or phone providers to save on bills, at 33%. This compares with 29% of South Australians, 24% of NSW respondents, 21% of Queenslanders and 20% of West Australians.

For West Australia, the second most popular financial decision was switching insurance providers to reduce insurance premiums, at 24%. This is followed by an equal 23% of respondents in each of the states.

Similar proportions of respondents across the states chose to consolidate their debts with NSW most likely to do so by a small margin (11%). This is followed by 8% of Queenslanders and West Australians and 7% of Victorians and South Australians.

In the past 12 months, which of the following financial decisions have you made? By State

In the past 12 months, which of the following financial decisions have you made? By State.

Money found 31-50-year-old respondents most likely out of the age groups to follow a budget or track their spending, switch energy/gas/phone providers, and switch insurance providers, to save on bills.

Specifically, when it comes to following a budget, 62% of 31-50 years olds chose to do this in the last 12 months. This is followed by:

  • 58% of 18-30-year-olds
  • 55% of over 50s

33% of 31-50-year-olds chose to switch energy, gas, or phone providers. This is compared to:

  • 28% of 18-30-year-olds
  • 18% of over 50s

24% of 31-50-year-olds chose to switch insurance providers, followed by:

  • 23% of over 50s
  • 21% of 18-30-year-olds

Interestingly, the survey found that respondents aged 18-30 were most likely to consolidate their debts into a lower-interest loan, at 13%. This compares with:

  • 8% of 31-50-year-olds
  • 6% of over 50s

In the past 12 months, which of the following financial decisions have you made? By age

In the past 12 months, which of the following financial decisions have you made? By age.
Shaun McGowan Money.com.au founder

Written by

Shaun McGowan

Shaun McGowan is the founder of Money.com.au. He's determined to help people and businesses pay as little as possible for financial products, through education and building world class technology. Previously Shaun co-founded CarLoans.com.au and Lend.

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