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Understand Your Credit Score & How To Check It

  • Learn what makes up your credit score and why it matters

  • Find out how to check your credit score and what will be included in your credit report

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matt hart
Sean Callery Editor Money.com.au

Credit score guide written by Matthew Hart and reviewed by Sean Callery. Updated 4 Dec 2025.

What is a credit score?

Your credit score is a number that represents your track record as a borrower. It's calculated by credit reporting companies based on information in your credit report, and in Australia these scores range from 0-1200. As a general rule, the higher your score, the lower your perceived risk as a borrower, which can make it easier to get approved for credit or access better interest rates.

Various factors affect your credit score, such as the loans and credit cards you've applied for, how much you borrowed and how consistently you paid it back. Positive habits such as paying bills on time and limiting how often you apply for new credit can help strengthen your score over time.

Negative information like any payment defaults are captured in your credit report and will also be reflected in your credit score.

Recent data offers some insight into how Australians are tracking overall when it comes to their credit score. The average credit score among Australians is 861 according to credit reporting company Equifax. That means on average Australians have an ‘Excellent’ credit score.

Benefits of checking your credit score

Having a healthy credit record makes a big difference when you apply for new credit. You see, lenders in Australia check your credit score and report before deciding whether to lend to you and how much. They’ll also use this information when calculating your interest rate, particularly on car loans and personal loans.

A good credit score can mean a lower interest rate. A bad credit score can mean the opposite. Analysis by Money.com.au found that, on average, borrowers with a ‘good’ credit score qualify for rates that are 3.66% lower than those with an ‘average’ credit score.

So, checking your credit score BEFORE you apply can help you understand whether you’ll be approved for credit AND how much you’re likely to pay.

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How to check your credit score

To check your credit score in Australia, you can contact one of the following credit report agencies for a free report:

Equifax Experian illion

Once verified you will receive your credit score.

What will you need to check your credit score?

To check your credit score and report, you’ll need to enter some information that confirms your identity. This usually includes:
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Your name

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Your current address (and previous two addresses)

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Your date of birth

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Your driver's licence number

What you will see in your credit report

Your credit report includes personal and financial details:

  1. Personal details

    Information such as your age, employer, and the length of time you have been at your current address.

  2. Credit products

    What products you’ve used in the last two years, including the credit limit, type of credit (car loan, personal loan, home loan etc.), opening and closing dates, credit provider details.

  3. Credit applications

    Every time you have applied for credit and how much you’ve borrowed in total.

  4. Credit report requests

    Every time a credit provider requests your credit report that is recorded.

  5. Defaults

    Including information on overdue debts or credit infringements. That includes defaults on utility bills, credit cards, loans and other finance products.

  6. Court decisions

    Such as bankruptcies, debt agreements and/or judgements relating to your finances.

  7. Company directorship

    If you’re the director of a company, details of the company may appear on your credit report.

What can you do once you've checked your credit score and report?

If your aim is to get on top of your finances, knowing your credit score is an important first step.

But the real advantage is in what it allows you to do next.

  • See what loans and rates you’re eligible for based on your score
  • Check and fix any incorrect items (e.g. if you score is lower than it should be)
  • Identify signs of fraud so you can report them (again usually if your score has dropped unexpectedly)
  • Identify what is negatively affecting you so you can improve your credit score
  • Pay off any defaults that are listed on your report
  • Monitor how your changes are positively affecting your score
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Understanding and improving your credit score gives you a better chance of loan approval, lower interest rates and more borrowing capacity if you need it.

Credit score FAQs

Your credit score is simply a number that represents your creditworthiness on a scale (0-1,200). Your credit report is a more detailed record of your credit history and is what your credit score is based on. Lenders typically look at both your credit score and report when assessing a loan application.

Checking your own credit, referred to as a ‘soft inquiry’, doesn’t impact your credit score. However, ‘hard inquiries’ performed by lenders when assessing a loan application can have an impact, particularly when multiple checks are conducted in a short period of time.

You can check your credit score as often as you like. But changes, if any, are generally only reflected in your score once a month. In Australia, you can get a free credit report (which includes your score) every three months through credit agencies.

Generally, we recommend checking your credit score every few months if you are actively working on improving it. Or once or twice a year if you are not actively seeking credit. Of course, if you are concerned about errors in your credit report or potential fraud, you may want to check your score more frequently.

Your credit score is built by managing credit well over time. If you have never taken out a loan or a credit card you might have a low credit score because you have no track record of paying off debt.

It might also be because you have missed repayments on loans or credit cards, or you have court rulings against you.

Enquiries for loans and credit count too, sometimes as much as actually borrowing money. So if you have applied for loans but never completed the process, that can lead to a lower credit score.

Of course a low credit score can also be caused by errors in your report. If your score is lower than expected, check your report carefully for any mistakes or signs of fraud. If you find anything unusual, you can report it to the credit reporting agency and your lender.

It is possible to have no score if you've never had a credit account or loan. If you want to start building a credit history, think about an internet plan, mobile plan, other utility or a low fee credit card in your name.

Checking your credit score is recorded as a 'soft' record on your report. But it does not impact your credit score. Anyone who views your credit report (e.g. a lender you are making a loan application with) may be able to see soft credit checks you have made.

Simply checking your credit score is generally not viewed as a negative signal.

Matt joined Money.com.au in 2025 as a Finance Content and Media Specialist. With over a decade of experience in journalism and content creation, Matt is passionate about offering value to readers through engaging and informative content.

Sean Callery is the Editor of Money.com.au. He has over 15 years of international experience. He is qualified with a Certificate IV in Finance and Mortgage Broking (FNS40821) and is compliant to provide general advice in Tier 1 General Insurance (RG 146) products.

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