Refinancing directly with your lender is of course an option given you already have a relationship with them. If you play your cards right you can potentially negotiate a better rate and terms. But this limits you to that lender’s products, which might not be as competitive as other refinance options available.
A mortgage broker, on the other hand, can show you a range of lenders and loan products, though they don’t have access to every lender.
They can also negotiate to reduce or waive certain fees, such as establishment fees. Brokers often have relationships with lender representatives, called “business development managers” (BDMs), which helps them negotiate better terms, whether you’re switching lenders or staying with the same one.
If you prefer a hands-on approach and feel confident about finding a good deal, refinancing on your own might work well. Doing your own research means you can potentially compare a broader selection of lenders in the market, not just the ones a broker compares. However, if you need help or have a complicated financial position, a mortgage broker can offer a lot of value.